WHAT PEOPLE ARE SAYING...

Steve

David Onley

We had George Kent repalce all our Window's, Doors, Roof and Insulation. All I can say is wow!. This company is second to none with not only their products, but also their service. The technicians went over and above what they were supposed to do for my property. They even installed my christmas lights for me!!! They had someone come out to our house not only to price but to ensure that what we chose for the colours of our products would represent the house as best as possible. And boy were they right!!!

I have referred this company to many of my friends and people on my street and they have hired them for many of their various trades. I would strongly recommend you hire this company for any of your major home repairs, such as the ones I have had completed.

John from Etobicoke

Your company recently installed seven windows and a patio door in our house. We chose Kent, without getting any other quotes based on your 60 years in business, as well as the very favourable reports on installation.

We cannot speak highly enough of Glenn Munro and Lonnie (plus Lonnie’s son Sean). It is obvious Lonnie takes great pride in his work. Thanks also to Maria for her help.

Thanks for referring “Marco” who will be stripping our front doors this week. Yours truly,

Michael

Please accept my sincere thanks for the Customer Bonus Certificate mailed to me recently for recommending your company to a friend.

My history with your company goes back to the 60’s when George Kent Aluminum Products Ltd installed the siding on all the new homes in the Westport development. By the way, the siding has stood the test of time. Later, in 1973 (with Mr. Lord as the excellent installer) you applied aluminum awnings as well as soffit and fascia to the house and garage. In 1998 I had your company replace the eaves trough at the front of the house. Now from 2007 to 2009 inclusive, you have updated my windows and entrance way.

I would be remiss if I did not mention how easy the process was with my salesman Glenn Monro and how quickly and efficiently the work was completed with Jay as the installer. Finally, I would like to express to you Mr. Kent, my thanks and to point out how much reliability, integrity, and superb workmanship are appreciated, especially in this day and age.

Sincerely,

Elizabeth Anne

Having had considerable work done by George Kent Home Improvements, I would like to compliment the company on its recognition of the importance and value to the customer of quality service as well as of materials.

From the initial ordering, through installation, to follow‐up phone call, I have been impressed with the service rendered.

Thank you.

E. Prettyman

Dealing with George Kent Home Improvements is a cut above the rest. For 8 years, I had nothing but problems with my flat roof. I wasted thousands of dollars on 2 failed flat roof replacements by "fly by night" roofers who represented themselves as experts and then took my money and ran. After the second leaking disaster, I took the recommendation of my neighbour and hired George Kent. They did the job exactly as planned with no hidden costs while keeping the highest standards in quality and service. Unlike the other roofers, George Kent's Residential and Commercial Estimator, Todd Schaafsma, clearly understood the challenges that I was facing with my flat roof and knew exactly what was needed to provide me with a permanent solution. He was extremely knowledgeable and went the extra mile to ensure that the estimate and scope of work were precise. He climbed in my attic and onto my roof. Finally, he made sure that he allotted enough time to explain the job to me in great detail. He pointed out the benefits of using the particular materials that he was recommending so that I was completely comfortable with the job before it started. I was especially impressed with the follow-up by Todd during the installation and in the months that followed the job completion. On numerous occasions, Todd stopped by my house to inspect the roof and to make sure that I was completely satisfied. He was extremely "picky" and even requested that the workers make a special trip back to my house to tidy up a few spots where glue had been dripped on my driveway. It has been a year since George Kent did my roofing job and I am pleased to say that the roof is absolutely perfect. If you want to get the job done right the first time, then George Kent is the way to go. The old adage that "you get what you pay for" sure holds true when it comes to roofs. George Kent may not be the cheapest but I assure you that they are the best and you definitely get your money's.

Debbie

This letter is to let you know how pleased we are to have selected George Kent Home Improvements for our window replacement project this past July.

Your salesman, Rick Cusimano, was very accommodating and helpful in choosing windows to match existing replacement windows in our home.  We had a disappointing experience in 1998 with a different home improvement firm and we were delighted to learn that George Kent could match the windows exactly!  Your pricing is also very competitive.

Your installer, Gus, was very pleasant, neat, timely and professional in his installation of the windows.  His workmanship on the frames and trim moldings was far superior to the previous installation done by another company.

We will highly recommend George Kent Home Improvements for your competitive pricing, professional workmanship, high quality windows, courteous and reliable staff and prompt follow-up service.

Diane and Dusan

Thanks to Greg Stabler, salesman, for showing us every possible way to enclose our front porch and not “beating around the bush”!!

Thanks to Roman whose measurements made our enclosure “fit to a tee”!!

Thanks to the people who fabricated our enclosure to Roman’s specifications.  EXCELLENT JOB!  A-1!!

Special thanks to Basil, “Craftsman extra-ordinaire”!   Superb job of installation!  Thanks for taking the time to do the little things, no matter how time consuming they were!  Nice TO see there are still “Craftsmen” who take pride in their work!!

What a team you have sir!!  It’s nice to know there are people out there who still believe a dollar is still a dollar and aren’t afraid to work for it!  A job well done, all around!

Thanks from one of the “Small guys”,

Raymond

We are busy getting organized for an East Coast vacation but felt strongly that this letter should go out to you prior to our departure.

Back in 1975, your company installed windows and doors in our home in Brampton.  Now, these many years later, we were ready for replacement windows and doors here in Scarborough.  George Kent readily came to mind but, knowing you are located in the west end of the city, we hesitated calling you prior to getting quotes from local contractors.  Nevertheless, remembering how impressed we were with your work, we felt we had to contact your office and, if you did not service this area, well at least we tried!

Now our windows and doors have been installed and we just want you to know how pleased we are with the job!  It was a pleasure dealing with your employees namely, John Cusimano-our salesman; Steve-our installer; and our contacts with your office, with special reference to Ray, your job scheduler.  They are all professionals and certainly an asset to your company.  Please extend our thanks to each of them.

We wish you continued success.

Lena and Wilf

We want to thank you very much for the recent installation of the two defective windows at the front of our home.  You have restored our confidence in the integrity and quality of service for which you have come to be known in the George Kent firm.

We shall be glad to do business with you once again if the need arises.

Yours very sincerely,

J E Harper

Today they finished the job contracted to install the aluminum eaves, soffit, and kitchen side door.  I should point out that when we bought this house 17 years ago, a lot needed to be replaced; doors, windows, bays made, etc.  I have had many different contractors so I thought I knew what to expect.  The product was good and the work was careless, or the work was good and the product substandard.  Of course all the salesmen made the same guaranties and assurances.  Something always went wrong usually by incompetence and it always left me with the thought that anything Canadian is garbage.

This job changed that thinking! I at least know that there is one company out there that does care about the public and understands that the customer must be happy or they won’t come back.  You have shown me that the customer is the bottom line and not an inconvenience.  I should have been suspicious when you showed up on time on the day promised.  This is a new first for me.  I understand that weather does not always make this possible but still, I WAS SHOCKED.

Bill, the door installer and Marcus, the aluminum installer were very courteous, proficient workers who took the time to explain a few things to me I did not understand.  This not only made me happy but saved much time, as I could see that it was the proper way to be done.

Marcel may not have an easy job being the salesman but at least he can probably sleep at night knowing that he does not have to lie through his teeth to make a living.  I must also state that Marcel was very helpful in organizing this whole schedule and bringing together both sides of this semi, especially when the other half were going to have the aluminum done by their cousin in another company.  People, as you know are loyal to family, so this was a great sales pitch to be sure.  I am grateful, now both halves of the semi look the same.  I still have more to do around the house. I have one bay window to build, casement bedroom window, front door, and a back patio door.  I will be in touch again you can be sure.  I must add one more thing since I have already had so much work done around here.  WHERE WERE YOU WHEN I NEEDED YOU BEFORE!

You really do have a company and staff you can be proud of.  I hope you always will, as Canada needs more companies like yours if we are to remain competitive.

Sincerely,

Jack

I want to thank you for a job very well done.  Our salesman, Marcel was both very persuasive and surprisingly true to his every word!  When one small problem did come up, there was no complaint; everything was fixed to our satisfaction.

I would like to commend Joseph, Wesley and their helper for their excellent siding installation and fine attention to detail.  They were always prompt, courteous and patient.  All this when they had to work in unpleasant weather and sometimes right up to the dark hours so as not to leave any area exposed overnight.  Please pass on my sincere thanks.

The installer of the door, Leroy, I never met but he as well did a commendable job of both installing and capping around the door.

Over the years, we have had many contractors work on our house; roofers, window and patio door installers, water proofers, air conditioning people, etc.  Dealing with some was a nightmare; others were only varying degrees of incompetent.  Your company has been the best and I will recommend it at every opportunity.  Already, several neighbours have admired the installation and have expressed an interest in having you do some work.

Thank you very much,

Mr. and Mrs. Moreau

After dealing with George Kent Building Products on more than one occasion, I would like to commend you on having such a wonderful staff.  After buying an older home it is reassuring to know there is a company where you can trust and respect every employee.

Before giving birth to my first son, I had spent 15 years in sales and service in the electrical industry, so I am well aware of the pressures that can be involved when the customer is always right.  I would like to make it well know that both salesman Jim and inside sales Linda have both been gifted with the characteristics that are imperative to guarantee repeat business.

Please be sure my personal thanks is passed on.

P.S.  Jim, give us a call in the fall.  We need a new side door.  Also, please excuse the paper as I have nine month old twins as well that have already taken to getting into everything.  I’ve been told they will grow up eventually – May I survive to witness it!

Yours truly,

Judy

This is a note confirming my appreciation for a job well done!  Thanks mates!  I would not hesitate to recommend your efficient workers to work on Buckingham Palace!

Mr Fitch

All too often, one complains about many things, but I want to do the reverse.  We had two men from your company; Ken and Bob do a job for us; fascia and soffits on our home.  It was not an easy job, but I want you to know that they did an excellent job and we are more than satisfied.  They were very neat, pleasant and well organized.  We are recommending your company to neighbours and friends.

We would appreciate it if you could acknowledge our feelings to Ken and Bob.

Thank you.
Sincerely,

Jim & Thelma

This is a thank you note for the excellent job installing my windows a few weeks ago.  Special thanks to Lonnie for a top notch job.  His patience, cleanliness and neatness were admired by all.  I have never seen someone who can use a caulking gun with such dexterity.

The neighbours admired his work and the oveall look of the new windows.

Once again, thanks to George Kent and Lonnie.

Regards,

T. Hosein

My wife and I would like to thank you for the quality workmanship done by Don and his assistant Paul.  The new windows have added beauty and value to our home.

There are a lot of tradesmen that do not care for the customer, do shoddy work, cut corners and maximize their profits.  Don and his assistant Paul took careful care and pride in their work and have approached me on several occasions to express my input on their work.  That is nice for a change.  This is mainly why I am writing to you.

My wife and I chose your company because of your reputation behind your products.  In fact, my wife met you at a job interview in 1989 and she told me that you are a very pleasant gentleman.  She did not get the receptionist position but she left with a lasting impression of your company.

Once again, thank you.

A satisfied customer,

Claudio

My association with George Kent Home Improvements spans a period of 28 years from 1977 (siding, etc), 1988 (sunroom enclosure) to October 2005 (soffit, fascia & eaves), obviously a satisfied customer.  May I commend to you, the crew who did the work, the workmanship and site clean-up.  Once again, it has been a pleasure to deal with your salesperson, Bruce and the representatives of your company.

 Sincerely,

Stewart

I wanted to express to you our satisfaction on the windows that we had replaced in our home by your company in late August.  Not only is the appearance superb but the quality of the sales service by you and the installation workmanship by Yohani was outstanding.  The care and attention he took, not only directly to the installation but also his care in not disturbing my flower gardens was greatly appreciated.  Indeed, both inside and outside one would not have guessed the amount of work he had done.  To say his work was immaculate is not exaggerating.

If all your installations are of the same caliber, your customers must be very satisfied.

Sincerely,

Margaret & Jim

Your men finished the job yesterday and my wife and I are both very pleased with the result.  They were two very pleasant hard working young men who obviously take pride in their work.  Something that one does not always expect these days.

Yours very truly,

Mr Wells

The siding has improved not only the look of our home but also our heat and up keep.  It is beautiful.  We have found everyone we have talked to in your company has been friendly and honest and it has been a pleasure doing business with you.

We will be doing business with you again and if we can ever be of service to you, please don’t hesitate to ask.

Thanks again,

Mr & Mrs Brian

Thanks for your attention to this job and I must say that I had an aversion to boys and men with whiskers but after having the two men who did the installation, I have never had more co-operative and gentlemanly workmen do work for me.

Yours truly,

Clinton

I’m impressed!  The replacement windows were installed in my house today.  Not only do they appear to be perfect, but equally impressive, your installers did a simply outstanding job.  Simply put, when they left, you could barely detect that anyone was in the house.  They are true craftsmen, and get my highest compliment.

Thank you again for the super quality that is exceptional.

Sincerely,

Larry

Allow me to thank you not only for the promptness with which the job was done, but also for the marvelous workmanship which is evident everywhere.

Your installer did a fine job on the windows and trim, especially the inside ‘oak’ surrounds, and also left the premises both inside and outside clean, and with no damage of any kind for me to repair.

All in all – a first class job!

As a result, I would like to have more work done in the new year.

Thank you again, I will not hesitate to recommend your company to anyone seeking home improvements.

Regards,

John

It is my sincere pleasure to thank your company for a job beautifully handled from the courtesy of your office staff to the pleasant personalities and excellent work carried out by your installers, together with your own involvement to ensure a perfect installation, my husband and I thank you sincerely.

Margaret & David

Recent dealings with your company have been nothing short of exceptional.

Your salesman, Bob and the door installer Tom and your window installers treated my wife and I in a very efficient, business-like manner.  We were at ease from start to finish and feel confident in recommending George Kent Home Improvements to anyone needing doors, windows, etc.

Once again thank you for the excellent service.

Yours sincerely,

Susan & Bruce

I am writing to say how much my husband and I appreciate the excellent service we have received from your company.  This started with the sales representative, Glenn who sold us on your virtues, and ended with the dedicated crew who fulfilled the promises made for efficient installation of both windows and siding.

Unlike other contractors with whom we have had dealings, your men working hard and efficiently, and even had to be persuaded to take a break.  The end result has been admired by both neighbours and passers-by.

Please be assured that we will not hesitate to recommend your company to friends and neighbours.

Sincerely,

Molly

We are very pleased with the job done and the service rendered by both your sales staff, Rick and the gentlemen who did the detailed measuring and ultimately all the installers.  Two of the locations were very large in area.  They were very polite and exceptionally good workers.  I had no doubt the job would be done right.

The project was carried out within the schedule we arranged and within the estimate set.  No shortcuts were taken.  We obviously have not yet gone through a winter with the new windows but I have every confidence we will see a very positive result.

When hiring your company, I requested references which were given to me and I checked out.  I would be pleased to be added to your list of references.

Please pass on my best wishes and thanks for the timely and professional job done both by Rick and the gentlemen who worked so hard at the installation.

Yours truly,

Wally

On behalf of my wife and myself, we would like to take this opportunity to thank you and your staff for a job well done.  We have had numerous jobs done by George Kent Home Improvements, and as always had 100% quality and satisfaction, never ever had a call back as it was done perfect the first time.  Also I would like to tell you that Eric who not only is a master craftsman at his trade but a hard worker and a perfect gentleman in every way.

Yours truly,

Tom & Marilynn

This is just to let you know how incredibly impressed I was with the quality of the services of your staff and your company this past week.

On the weekend of April 2 and 3, you will recall we had a very bad storm with heavy rain, we snow and blowing winds.  I won’t forget that weekend, as I collected four and a half gallons of dirty brown water dripping through an upstairs bedroom ceiling.  This is always unexpected, but particularly so in my case as I had my roof completely re-done by your company 3 ½ years ago.

When I called, rather panicked to your office on Monday, Jacqueline at reception was extremely understanding and courteous, and promised me quick action and follow-up.  A day later, a gentleman called Dave visited my home in the evening, looked at the roof, and found the problem immediately.

This is just to let you know how grateful I am to deal with such professional people and such a professional company.  Any further work that needs done on my home, whether it be new windows, soffits, fascia or eavestroughs will definitely be coming your way!

Thank you for being so dependable, and please extend my thanks to Jacqueline, Dave, Ron and any other staff who might have been involved.

Julia

Just a wee note to express our deep appreciation for the gift of $100.  It has been our pleasure for many years to recommend your company to anybody who asked.

From your excellent sales staff, particularly in our case, Jim to your always competent workers, we have had nothing but complete satisfaction.  On rare occasions when a problem arose, it was corrected almost immediately.

Thank you so much for this recognition of our commitment to your outstanding company.

Sincerely,

David & Linda

The basement doors look awesome!  You are very talented!  When we drywall it properly this winter, it will look so nice!  Now the replacement (old door frame) looks ugly.  I wish the carpenters of this house were as talented as you!  And you’re so smart to make the trim longer in the bedroom because we are planning to rip out that higher floor.  And the bedroom windows look better too with the matching trim!

Thanks a bunch,

Joey & Paul

December 19, 1982

Just a note to tell you how pleased I am with the new windows in my home.

The whole operation, from salesman to final installer, has been great.  It amazes me how an installer can remove the old windows and replace them with new, and not make a mess in the house.

I hope to be able to have more work done in the way of siding, etc. in 1983.  I will certainly give you a call.

Sincerely,

Pat

The installation of our new windows and doors was recently completed by George Kent Home Improvements and we wanted to take a moment to express our appreciation for a job well done!

Many thanks are extended to Ken who spent a great deal of time with us both at our home and in the showroom to ensure our questions were answered.  Ken demonstrated thorough product knowledge and provided sound advice to help us decide on the best windows for our home.

Installation was handled by Lonnie and his son Matt.  We were very impressed with the workmanship.  They installed 14 windows and 3 doors over a few days, including a huge bay window.  Lonnie and Matt worked quickly and efficiently, leaving each work area safe and spotless afterwards.  The caulking and capping were top notch.  We’d certainly recommend them for another project.

We’ve had many wonderful compliments on our new windows and doors.

P.S.  This is the third project George Kent has completed for us and our family.  The completion of each project has left us satisfied and with a home we are proud to call our own.

With thanks and kind regards,

David & Cathy

Many thanks for the professional roofing and insulation jobs that were completed on our home on September 7 & 8.  The high definition Timberline shingles certainly beautify our home and keeps the rain out!  We couldn’t be happier with your service…from Vasoula’s arranging and scheduling that fit our needs, to Paul who took us on tour to examine the first class material, to Slavic and his team of competent and efficient tradesmen, and finally, to Glenn Munro who provided the up-front no nonsense rationale to choose George Kent Home Improvements.

Then to receive a “Thank you” cheque because a neighbor agreed to have a George Kent roof installed based on our recommendation!!!  WOW!!!

Our next home improvement, (first our windows, then our roof from George Kent) probably a front entrance door, will certainly have a George Kent stamp on it.

Bill & Suzanne

We recently purchased three doors and one side panel from your company.  Your salesman Tim was extremely pleasant and helpful to do business with.  The two installers were thorough, clean workers.  It was a pleasure doing business with your company.  We are repeat customers.  Your company did work for us at our old address a few years ago.

Sincerely, Mr & Mrs A.

This letter is to inform you that we are very pleased with the work that has been done on our house.  Karl was very helpful in giving us advice and information so that we could make appropriate decisions concerning the purchase of windows, aluminum siding, soffit, fascia, eavestroughs and doors.   During installation, he visited the house each day ensuring that events were progressing satisfactorily.  We had complete trust and confidence in his ability to ensure that the right things would get done.

We were very pleased with all your installers' performance.  They were professional in their work and our home was also left neat and tidy at the end of each day.  Our neighbours enjoyed watching how the appearance of our house was slowly changing and always remarked on what a fantastic job everyone did.  We feel so good about the work you have done on our house.  Please feel free to use our house as an example of the fine work that your company is capable of doing.

Yours truly, Marlene & Ed

Your company recently installed a deck and sunroom on our home.  My husband and I want you to know we are extremely pleased with the results and should the occasion arise, will gladly recommend your firm.  Each workman involved throughout the various phases of this project performed their particular task in a manner that is a credit to your company.

I particularly want to mention the helpful information and attention provided by your sales rep Jim, who we met at your Metro Home Show display.  Jim and Bill came to our home, took the time to thoroughly discuss this project, and then followed through in a way that made this a happy experience for us.  It even came in three weeks ahead of schedule.  We very much appreciate the effort they made on our behalf.

With tickets to the Home Show from Ricky, the help in getting to the Skydome from your very capable lady bus driver, the attention to detail provided by Jim, Bill, Ray, Ted, the workmen who installed the roof and each workman who came to take and check measurements, we send our thanks and appreciation.

Barbara

This is just a note to compliment and commend you on the wonderful installation of our bedroom and bathroom windows.  The job was done efficiently and no mess was left for us to clean up.  The windows look wonderful.  Thanks to George Kent Home Improvements.

Joan

I know it's been a few weeks since my windows were installed, but as we always say, better late than never.  I must congratulate you for the top quality of windows you sold us.  They are beautiful and good, also I must mention your good salesman Jim, for he is a very nice guy and good salesman you can't run away from, keep it up. Also, I highly recommend your very quiet and hard working installer Armand, he is a professional you can depend on and very honest and clean.

It's been a pleasure doing business with your company.  I display and recommend my windows with pride.  Feel free to let customers to come and see them.

Victor

I wish to express my thanks for the prompt, courteous, and professional attention your staff provided in investigating and correcting a recent concern with a window installation at our home.  It's a pleasure to see after sales service taken seriously by a company.

Mr & Mrs V

The postal strike delayed my writing this letter and during this period I received not one but two follow up calls pertaining to my satisfaction with the window.  I decided to write to you even though I voiced my pleasure with your employees.  I have always believed that good things come in threes - this was the case with this window!  First I meet you and have a great gab fest, second, this polite fellow comes and measures my window, and third, the installer was unbelievable - you've got a fellow who not only can install a window like nobody's business but I found was excellent in public relations!  He's from Finland and I can't for the life of me recall his name.

It sure is nice to look out at my not so great front lawn without thinking it's foggy or raining!  In conclusion, I am very happy to have dealt with you and I truly appreciate everything that was done for me.

Sheila

I'm writing this to let you know how very pleased I am with the siding installed by your company in June.  The men did an extremely good job of installing the siding.  They finished it in good time and they were very neat and efficient.  I am also pleased with my bedroom windows and the way the work was done.

Your salesman Peter was a great help.  He helped us decide what siding would be best for our house and also helped us choose the appropriate windows.  Thanks very much, I would recommend your company to anyone.

Iris

We herewith like to inform you how much we appreciate your consultative time in connection with purchasing windows, the firm George Kent Home Improvements for selling such an excellent product, and last but not least, the two window installers Armand and Gus who, nevertheless the cold weather, with great accuracy did install our windows.  Their attitude to do their job in the same manner as they would do it in their own home is certainly much appreciated by us.

We indeed are happy and satisfied and certainly recommend your firm.  Also a big "Thank you" to the secretaries for their pleasant telephone manners.

Garrett and Gitta

Just a note to express my complete satisfaction with my recently installed soffits, fascia & eavestroughs.  The installer Marcus did an excellent job and I'm very pleased with his workmanship.

Barry

It is with gratitude we acknowledge the excellent service we did receive, both from the salesman Chuck and the installer Armand.  We really enjoy the basement windows and the shutters in front of our house.  With knowledgeable people like you, the firm "George Kent Home Improvements" can be proud of its personnel and we certainly like to include the secretaries for their friendly manner they approach customers.

It is truly a pleasure to deal with your firm and we highly recommend the company for home improvements.  Keep up your good manners and high-class work.  That way success is guaranteed.

Garrett

I am so very pleased with the storm windows your firm installed in my house recently and thought you would appreciate knowing.  They are very well made and easy to open and close. They look very attractive and suit the character of the house.  Mr McDonald, the sales rep, was very patient and thorough in explaining to me how they were made and showing me how to remove and replace them using the model to illustrate.  His presentation as well as the construction and appearance of the sample storm window decided me on your product.

The man who installed the storm windows was very fastidious in measuring and installing the windows and obviously took pride in the work he was doing, even cleaning the sills and windows as he went along.  I am glad I decided on your company and would certainly recommend you on the basis of the quality of your product and your excellent service as provided by Mr. McDonald and the man who did the actual installation.

Virginia

It's nice to know that there are still companies that I, the consumer can count on, and George Kent is at the top of the list.  I was very pleased with the sales person Marcel who came to my home to discuss the installation.  He was well prepared and presented your products not only with knowledge, but with pictures and letters from other satisfied customers.  Also, the installer Eric is a true craftsman; a very pleasant person, easy to talk to and always willing to listen and discuss any situation of the installation.  I was very, very pleased with the installation and his workmanship.

In closing, I would just like to say that if I owned a company, I would be very proud to have these 2 people represent it.

Kenneth

I wish to congratulate your company on the diligence of your employees and on the quality of their workmanship.  I have been impressed by the courtesy and the patience of your sales representative Bruce and by the professionalism and the dedication to detail of the workers who installed the fascia, a window and a door.

It is edifying to "discover" a company that can elicit pride in work done and that can hire employees who "clean" the premises after installation.

Thank you for insipiring excellence.

Irene

I was originally referred to your company by Rickey and was informed that you were the only company to deal with when it came to aluminum soffit and fascia.

I want to express our appreciation for the manner in which the estimates were handled and the subsequent work that was completed.  Marcel couldn't have been more helpful in his dealings with us.  The proposal that he made to us, we just couldn't refuse. 

I would also like to congratulate your company on the calibre of the installers.  They were just superb tradesmen and treated our house as if it were their own.

As a handyman myself, it was a pleasure to watch them work.  They cleaned up the work site each day as if no one had been there.  A number of other householders on our street have remarked at the changed appearance of our house and I always take the opportunity to show them the quality of the work done.

Once again, thank you and your staff for a job exceedingly well done.

D & V

Just a little note to say thank you for the wonderful job that you did on the windows.  I have had several compliments from friends and neighbours on how nice they look.  I appreciate your time and your patience.

Again, thank you.

Mr & Mrs R

After speaking to you on the telephone, I wanted to follow-up my satisfaction in writing for the benefit of your sales staff and installers.

As I mentioned to you, I install windows on my own home and that of friends.  This particular window was too large for me to handle.  I discovered your company through reading the Ricky McMountain's Buyers Guide.

The salesman, John, was courteous, informative and quite clearly experienced.  Three installers came to the house; what impressed me most was their particularity and workmanship.  Finally, the window itself is a good durable quality and the casements open easily, without effort.

Your payment plan allowed us to buy this window much earlier than we expected - it was a warm winter!

We look forward to doing buisness with you again for the purchase and installation of siding on the front of our house.

Veronica

I am very pleased with the home improvements carried out by your company.  Your sales manager provided excellent communication between what we wanted and what we received.  If there was a slight discrepency, he would straighten it out very quickly.

Your window installation crew did a wonderful job and the windows are exactly as we were shown.  They look great.

The two gentlemen who put up the siding did an excellent job.  There were some pretty tricky angles to work out but they came through with quality work.  When they arrived, we discussed how I perceived the finished product to look.  When they finished, it was perfect.

I praise your company for its quality of work, excellent product, and competitive pricing.  Thank you for maintaining such a high standard.

Greg

We are writing this letter to express our great appreciation of jobs well done by the fine workers of your company.  We would like to give our high regard to your worker Marcus, whose workmanship and amicable manners have won even praises from our neighbours.  We also want to give thanks to your manager Chuck for his eagerness to help at all times as well as for his sound general advise.  Lastly, we would like to express our special gratitude for the professionalism displayed by another worker of yours, Armand who took extra effort to fix our slanted bay window.  All three employees mentioned above have been examples of admirable work ethics.  And we have been constantly impressed by their genuine and determined desire to look out for customers' best interests.  It was a pleasure conducting business with fine workmen such as those.  This experience should give us sufficient reason and confidence to put George Kent at the top of our list next time our home improvement needs arise.

Penny & Tom

George Kent's head office is located in Mississauga but these are the areas we service in the GTA